NYC-based NLX, specializing in AI-driven customer experience platforms for top-tier brands, has secured $12M in a Series A investment. Spearheading the round is Cercano, with co-investors Thayer Ventures and HL Ventures stepping in. Reinvesting are IAG Capital Partners, JetBlue Ventures, and Tech Square Ventures’ Engage, signifying sustained confidence. This financial infusion is poised to amplify NLX's market presence and tech advancements.